I have a WD My Passport Ultra external hard drive which failed after my laptop restarted in the middle of a file transfer. Since then I'm unable to open the files in the hard drive. Even though I can browse the files and view the file names and sizes, whenever I try to open a file I get an error message
device not ready.
I scanned the disk with WD Drive Utilities and the SMART status check fails, which apparently means that the disk is corrupted. I tried to recover the files with Recuva which failed because the recovery software couldn't read the dist. Is there any way to recover the files in that disk or it's completely written off?