I have a Windows machine (laptop) that needs fixing. The current installation is really badly broken (e.g. the taskbar is unresponsive, but the Explorer windows work, booting takes literally half an hour) and when I try to access the settings app and click on the tile to access the reset settings it instantly crashes. The same happens in Safe Mode.
I have created a USB install medium using the tool offered by Windows on my own Windows desktop machine. I've ensured that both the laptop and the USB tool have the same version of Windows (Home, 64-bit, NL). When I want to reinstall Windows on the laptop with this stick I am asked to enter a serial number which I obviously don't have. I don't want to try and see if I can phone activate it, because if it fails the install is gone.
I need to reinstall this Windows machine from a USB stick. There are a few problems I can't find an immediate solution for on the Windows pages.
- If I use a tool such as ProduKey to extract the serial number, will this work?
- If the above does not work, how can I reinstall this Windows machine?