I accidentally cleaned everything on Surface Pro.

Now, I want to install Windows 10 on my surface, using the USB drive I bought. I can install it, however, when entering the system, the touch screen/keyboard are not working. It seems nothing is working...

What should I do with this? Thank you.


You will need some additional hardware:

  • USB drive (I think 8GB is enough, but to be safe - 16GB)
  • USB Hub
  • Keyboard and Mouse
  • Microsoft ISO for re-installing Surface

You get the ISO for re-installing surface directly from Microsoft, and they also provide full instruction here.

I'm sorry but I don't remember the exact steps as I done this only once and it was a bit of trial and error, but in general:

  • Burn MS Recovery ISO into the USB (I use Yumi)
  • Connect your USB Hub to the only USB port, and connect your keyboard and mouse to the hub, and also the USB that has your recovery image.
  • Boot menu (volume down + power) and choose boot from USB

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.