I had a problem with my Chromebook with a corrupted profile.

First, whenever I logged in, it would attempt to load my profile, but since it was corrupted, the Chrome browser kept crashing immediately, then it would log me out. This occurred even after powerwashing (wiping) all accounts.

Later, somehow it got to a slightly better state where it didn't crash immediately, but it gave the message: "Chrome OS could not sync your data because your account sign-in details are out of date". Logging out, rebooting, powerwashing still didn't fix the issue.

Do a Chrome Sync Reset from another browser.

Go to your Chrome Sync page https://www.google.com/settings/chrome/sync (logged in with the corresponding Google account).

Click Reset Sync at the bottom of the page.

On the Chromebook, try logging in again.

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.