Stack Exchange Network
Stack Exchange network consists of 181 Q&A communities including
Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.
Visit Stack Exchange
Super User is a question and answer site for computer enthusiasts and power users. It only takes a minute to sign up.
Sign up to join this community
Anybody can ask a question
The best answers are voted up and rise to the top
6 years, 6 months ago
When trying to install Greenshot on fresh copy of Windows 10, the following error occurs
Please, note that the question is about Windows-10. Questions about Windows-7 and below are not "duplicate".
How to install Greenshot so that PrintScreen work?
Nov 29, 2016 at 15:09
12k 78 78 gold badges 158 158 silver badges 248 248 bronze badges
On a new PC, press printscreen and the first time OneDrive pops up and offers you to save screenshots. Select No and the key will be free for Greenshot.
Aug 11, 2017 at 13:18
1,034 4 4 gold badges 12 12 silver badges 25 25 bronze badges
Greenshot cannot register the desired hotykey (PrntScreen) if another program has already registered it, that's why it gives you that warning message.
If you want Greenshot to work with the PrntScreen, you need to find out which program is blocking the hotkey, it is most likely either OneNote or DropBox. Configure them not to use the PrntScreen hotkey, and restart Greenshot.
Read more here:
In case you want to use Greenshot but still don't want to turn off that specific feature of OneNote or Dropbox, another alternative would be to change Greenshot's hotkey, you can easily do so in Greenshot's settings dialog.
Nov 29, 2016 at 21:37
411 2 2 silver badges 5 5 bronze badges
Launch Powershell as admin (Start > type Powershell > Right click Run as admin)
Copy and paste the following
New-ItemProperty -Path "HKCU:\Control Panel\Keyboard" -Name PrintScreenKeyForSnippingEnabled -PropertyType DWord -Value 0 -Force
I noticed this line whiz past when running a Windows 10 debloat script. (it enabled the option) I read through the script, found the line and reran with it set to "0"
Jul 6, 2020 at 15:54
61 1 1 silver badge 1 1 bronze badge
Adding on top of @userJT's solution -
Initially, Greenshot complained about "PrintScreen" and "Ctrl + PrintScreen" for me. It appears that "PrintScreen" was taken by OneDrive and "Ctrl + PrintScreen" - by DropBox. After you disable both, problem goes away.
Full list of steps -
See the error message like in the question. Panic, google, get to this page :)
Note the first key that Greenshot complains about.
In most of the cases it will be "PrintScreen", so let's take it as an example.
Press "PrintScreen" on your keyboard.
OneDrive will pop up, prompting to save screenshots to OneDrive. Choose "No, Thanks" there.
Click "Retry" in Greenshot's dialog, note the keys that are still taken.
Repeat steps above for keys that Greenshot cannot register until it succeeds.
In my case it was "Ctrl + PrintScreen" that was taken by DropBox.
Enjoy shortcuts in Greenshot :)
Aug 1, 2018 at 2:47
193 2 2 silver badges 9 9 bronze badges
I encountered the same warning message about the hot keys.
My solution (Windows 10):
Go to "Settings" > "Ease of Access" > "Keyboard".
Turn off Print Screen shortcut 'Use the
PrtScn button to open screen snipping'. I think this disables the standard program using the hotkey Now, the
PrntScn button works with Greenshot.
Hope this helps :)
Nov 28, 2019 at 12:15
1- Windows 10 start bar dialog: Go to "Settings" > "Ease of Access" > "Keyboard".
2- Turn off 'Use the PrtScn button to open screen snipping'. (this disables the standard program using the hotkey)
3- Reconfigure PrtScn button inside Greenshot Preferences. Now it works! =)
Apr 3, 2020 at 11:55
Right click on the OneDrive in your System Tray
Click on the "Gear Icon"
Click on "Settings"
Uncheck "Automatically save screenshots..."
1 Retry associating PrintScr / Ctrl+PrntScr / Etc... on Greenshot
Apr 3, 2022 at 22:39
101 1 1 bronze badge
Anyone had issues assigning a hotkey to "Open Image from clipboard" not working for me on a new PC (Win 10)... it has worked for me in others.
I add Ctrl + Z in here:
"; Hotkey for opening the clipboard contents into the editor
ClipboardHotkey= Ctrl + Z" and Greenshot doesn't recognize it
I even swapped the commands just to see if I had a window interference but it's not the case.
enter image description here
Nov 4, 2022 at 15:20
Just try pressing the PRTSCR key without the FN key. That works for me now since a recent windows 10 update
Oct 9, 2019 at 15:38
By clicking “Accept all cookies”, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our
Accept all cookies
Necessary cookies only