I'm using Windows 7 x64. OneDrive is not syncing. I drag files to the OneDrive folder (it shows up in FileExplorer with a blue cloud icon) but the files do not show up in the web UI when I open it on a different computer.

I no longer have a OneDrive icon in the system tray, so this troubleshooting page doesn't help since it bases the help on the color of the icon in the system tray.

I wonder if by installing Office 2016 a while ago, my previous OneDrive install got clobbered.

How would I reinstall the OneDrive desktop app for Windows 7 x64 without losing everything that has been copied up to the cloud?

  • Check this Microsoft link for more info. – vembutech Dec 7 '16 at 10:18
  • 1
    Manually launch the legacy desktop OneDrive and verify your still logged in – Ramhound Dec 7 '16 at 12:52
  • Don't know how it got logged out. – TRomano Dec 7 '16 at 14:10

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