To go over the full list of issues I'm experiencing:

I get the following error window:

explorer.exe(in the title)

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

This happens when I try to open a folder shortcut, use a start menu item such as "User", Documents, Computer, or Control panel. When I try to access a drive/folder from the start > search box, as in "C:" then hit enter. However program shortcuts and start items open just fine.

Also, when I go into cmd (with admin) I can try to get a explorer drive/folder with "start . or start c:" but it returns the error "Server execution failed", after quite some time, with the path I enter. Programs open fine. Anything that relies on explorer.exe returns that error.

The other odd issues are that certain settings, my default browser and email got reset and don't seem to be taking to me changing them. The network connection icon in the taskbar is claiming there is no connection and no connections are available. I tried ncpa.cpl in an admin cmd and got the "Server execution failed" error after some time. However, I am posting this now so I obviously am connected somehow. I only have one cable to the modem and no wifi on this computer, not that there is any wifi connection anywhere near by so it has to be coming from the modem... inside the house!!!

I have used MSE to check for viruses. I used SFC and loaded last known good configuration. These didn't really turn anything up. I looked at the registry enough to not see anything weird according to other similar problems I researched... but probably not extensively but I don't know what to fix otherwise.

Everything seems ok in safe mode but I cannot seem to get safe mode to establish an internet connection. Haven't checked everything in safe mode extensively.

There was a lot of wind last night and it must have tweaked the power lines causing a quick loss of electricity. This might be why but I don't know win7 well enough to know what might have been going on to corrupt files or settings that I haven't checked yet. I wasn't using the computer at the time and outages happen often enough without any problems, but it does seem suspicious.

Well, permissions and folders are messed up for explorer but seems like I can fix everything from the command prompt with a lot of xcopy and moving stuff into a new profile. Didn't really fix the problem but it's all I can think to do to get back to work.

  • I'm assuming it's a bad user profile but I can't recover it by simply creating a new one and using the Advanced User options to "Copy To" a new one. I can't seem to access the old c:\User\"old profile name" directory from another admin account. It just wait bars in the explorer forever. Probably screwed at this point. I have a lot of things in the download folder of that profile that will have to be re downloaded... which is a "treat" since my DSL is practically dial-up. – Benjamin Allen Dec 12 '16 at 13:06

If you can access command prompt in safe mode, run the command: "chkdsk /f c:" without quotes. It will ask you to press Y to schedule the command the next time your system restarts. Press Y then restart your system normally. This fixed the problem for me.

  • It doesn't seem to want to run chkdsk on restart. Could be one of the problems with it not saving settings on restart. I could run it from the install disk but I'm pretty sure the user profile is corrupt and windows just isn't telling me so. Either way, moving everything manually will work. I finally got it so that I have a couple of profiles that work right but I can't get the "copy to" feature to work though. I have work to do so I guess I just have to get what I need working then worry about the other folders and settings when I have time. – Benjamin Allen Dec 12 '16 at 11:12
  • You can boot from an external windows 7 usb or cd then run the chkdsk command from there. – ebere Dec 12 '16 at 11:27
  • I finally got it to work on it's own but the scan came out fine and didn't do anything to fix the problems. – Benjamin Allen Dec 12 '16 at 12:17

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.