I habitually use RDP to access my desktop, but have enountered some problems after moving and setting up my computer on a new network.
When using the RDP app on my android phone (on 4G so not same network), I am able to connect to the computer. However, when I try to connect with either of my laptops, it stays at "Initiating remote connection" without opening the login prompt.
I used portqry to check if port 3389 is open for RDP. When I do this on the computer I try to remote into is comes back as "listening", but when I try with the laptop on an other network it comes back as "filtered"
This made me think there is a firewall issue, but the strange thing is that I can successfully connect with my my phone. I have tried connecting with my laptop while going online using the same phone as a mobile hotspot, but it still doesn't work. Therefore it seems to me that the problem must be on the laptops I try connect with.
I haven't had the experience that I am able to connect with some devices, but not others. Do any of you have suggestions for what I could try?
My desktop that I am trying to remote into is running Win 10 pro The laptops run Win 10 pro and Win 7 Pro The phone is running Android (only device I have been able to connect)
Things I have tried so far based on google search
made sure I have remote desktop enabled and setup port forwarding on the local network (this should be correctly set up given I can connect with my phone)
use mstsc programs located in both System 32 and SysWOW64
EDIT: The issue turned out to be the firewall on the laptops I was trying to use to connect with (two different work laptops)