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We have a Lenovo H50-55 desktop (90BG0024RK) equipped with an AMD A8-7600 processor. The system runs Windows 7 Pro x64 and has domain users.

The problem we're experiencing is specific to that Lenovo PC. After booting up, the system displays a black screen, with only a (working) mouse cursor. The problem can only be corrected by shutting it down and restoring it.

Why is this happening, and how might we fix this?

  • Try changing sata data cable and power cable. Check your RAM and HDD for errors. – vembutech Dec 30 '16 at 7:21
  • can you open task manager when it boots up with a black screen ? – Mustafa Aktaş Dec 30 '16 at 7:47
  • Nope. It is not possible. Only mouse is moving. – VEGA Dec 30 '16 at 8:44
  • No suggestions? Any help would be appreciated. – VEGA Jan 4 '17 at 5:37
  • That topic can be closed. – VEGA Nov 5 '18 at 17:40
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That issue was solved. I changed windows 7 to windows 10 and works fine without black screen.

I think that Lenovo PC's had suitable problem with windows 7 or with its updates.

  • I'm glad you no longer have the problem, but I don't think we can assume that all Lenovo PCs running Windows 7 must be upgraded to Windows 10. – Blackwood Nov 8 '18 at 14:21
  • maybe it was fault of windows 7 images which were provided to us from the company which was making us domain services. – VEGA Nov 8 '18 at 15:43

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