I have a 2TB WD My Passport Ultra HDD (USB3), that I use both as the main storage for my 600GB photo collection (also backed-up on another HDD of course) and as a back-up device (for data from 2 laptops).
When I was copying (using FastCopy) a 60GB mp3 collection to a Dell Studio 1558 laptop (after a clean Win 10 install), the WD HDD dysfunctioned:
- FastCopy stopped copying after approx. 10GB with error messages that the other directories could not be read
- The HDD made some clicking noises
- After I disconnected and reconnected the HDD, there was not the usual constant humming of the motor, but the sound went up and down (as if the motor was always changing speed)
So after that, I did not try to further experiment with the WD, I just ran to the shop and bought a new Maxtor M3 2TB HDD, and I spent the last 24 hours to successfully copy all the content (1.2TB) from the WD to the Maxtor, without any problems!! So the WD functioned absolutely normal, and I used it also to copy the same 60GB of mp3 files to the Dell without any problems.
I read on the WD website that the symptoms of my drive could either be the cable, the power supply through the USB port, or a dying drive... I also ran WD diagnostics telling me the drive is ok.
If I remember well, my Dell was not plugged in the first time, so could that be a cause, i.e. that the USB2 did not give sufficient power (and created the problems)? Or don't supply the two USB2 ports the same power (I used the other port for the successful transfer)? Or did I accidentally use the combined USB2/eSata port, and this isn't enough powered?
The WD is a few years old, but has not been used a lot, so it seems crazy to throw it away or use it just for some non-critical transfers/storage... But the few clicks I heard do "scare" me, so I don't know whether I still can trust the drive.
On a side note, the WD seems so much more solid/heavier than the Maxtor, so (making abstraction of the temporary dysfunctioning) I would like to keep using the WD as my primary external HDD for my photo collection, and the flimsy Maxtor as a secondary back-up.
So my questions are:
- would you still trust the WD ?
- is it most likely that there was a power shortage from the USB2 with the laptop not plugged in, and this will have done no damage to the drive? (did this ever happen to you?)
- are there any other diagnostics (I only used the WD one) I can run to check whether the WD is still 100% healthy?
- would it be wise to try to "duplicate" the problem (use the other USB2 port, unplug the laptop, launch a big FastCopy job) to try to make sure that it was a power supply issue (so the HDD is healthy), or would running the HDD once more with too little power be a risk to cause some real damage?