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I have a remote office that connects to our main office through a watchguard VPN.

I cannot Remote Desktop to a machine in the remote office by computer name, but Remote Desktop does work if I specify the remote machine's IP address instead.

Can anyone advise what might be causing this?

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    It means your DNS query is not working... Ask whoever is in charge of the VPN to ensure VPN clients have access to the DNS server – Milney Jan 12 '17 at 15:10
  • If the remote machine has a fixed address, then a work-round is to add the name-to-IP map to your hosts file. – AFH Jan 12 '17 at 15:32

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