I recently purchased some Skype credits and registered an account. I was able to begin using the service for the first day, but then it began alerting me that there were problems with my login and that they suspect it may be compromised. This is almost certainly due to me jumping around during normal travel and the use of VPNs. I have recently been informed that the account is locked and must be reset with a text message to my phone, however, Skype IS my new phone.
There is no link for Technical Support (email, phone, chat) unless you are SIGNED IN, which I cannot do. Not sure why they would this, seems like a chicken and egg problem.
I do not have a seperate phone, nor do I want to have to procure one from a friend everytime this happens. This is the third time in as many days. The last lockout seems to be final as an email password reset no longer works around the problem.
Is there another way to reach them? Or should I consider my investment a waste and never do business with them again?