Because of a critical LOB java app that won't run on a version of java later than 7u17, we're stuck with that version (for now). Occasionally, when a user starts the LOB app, Windows will prompt the user to block java (because it's outdated), update java, or defer the question until later (and allow java to run). Unfortunately, the caliber of user we have is ... less than I'd like, and our training is deficient when it comes to computers (and not under my control). As a result, we have frequent calls to the Help Desk because the user can't run the LOB app, because instead of java running, they get directed to the java download site - and they're not allowed to install software.
Up to now, we've been simply deleting the user's profile on the affected workstation, which clears whatever is set that automatically redirects the browser instead of running java. This seems... excessive. Is there a registry setting, or other "tweakable" data, that can be modified or deleted to "undo" this automatic redirection?