I get the "Your Windows version might not be genuine" warning, even though I have a legit copy of Windows 7. But I can't enter the product key for some reason (it says "Activation status not available" and "Product ID not available"). Since I don't care about the updates (they destroy more than they repair anyway), I just want to remove the warning after boot and on the desktop. But the tutorials I found (like this, archive) say I should

  • uninstall KB905474 (which is not installed on my computer)
  • delete the registry key HKLM/Software/Microsoft/Windows NT/CurrentVersion/Uninstall/WGA (but the key "Uninstall" doesn't even exist)
  • delete C:\Windows\System32\WgaLogon.dll and System32\WgaTray.exe (which both don't exist)
  • de-register "LegitCheckControl.dll" (which I also don't have)

Some other tutorials also told me to enter the command SLMGR -REARM, but that gives me the warning "Error 0x80070005", Access denied, action needs higher permissions.

I think you see the pattern: None of the steps of this tutorial work for me and all other tutorials I found just tell me the same as that one. So what can I do? I want an unbothered start and my own desktop background.

It would be great if I could just re-enter the product key, but answers on how to just remove the warning are ok, too.

  • Call MS and register properly.
    – DavidPostill
    Feb 19 '17 at 14:15
  • KB905474 is an update for Windows XP. The relevant one in W7 is KB971033.
    – mirh
    Feb 19 '17 at 16:01

You should be able to call Microsoft, and they can help you get Windows 7 activated:

How to contact a Microsoft Product Activation Center by phone

If you attempt to activate Windows 7 (or even access the activation GUI) and receive the message error 0x80070005 "Access denied", try the following:

  1. Modify the following folders by granting Full control permissions to the Everyone group:

  2. Restart the service Software Protection

  3. Activate with a generic key by opening a command prompt and entering the following:

    slmgr.vbs /ipk 489J6-VHDMP-X63PK-3K798-CPX3Y
  4. Start the Activate Now wizard and enter the correct product key.


  • That page wants me to click "activate Windows now", but the button is missing. It says "Status not available. Product ID not available". Feb 19 '17 at 14:35
  • Try to open the Start Menu, and type slui.exe 4 and press Enter. Hopefully that works, but if not I have seen numerous sources that say their primary Windows activation line is (888) 571-2048.
    – Run5k
    Feb 19 '17 at 14:51
  • I'm in Germany. Feb 19 '17 at 14:57
  • With slui.exe I get error 0x80070005 "Access denied". There is a link that says I can activate Windows via phone, but it just opens a help window that says I should ask a friend. Feb 19 '17 at 15:00
  • 1
    Thank you, @Run5k, that blog article solved it for me! The Microsoft support gave up after an hour, saying that my system can't be rescued and has to be reinstalled. Then I read your comment and solved it in 3-5 minutes. Can you please post it as an answer so that I can set it as best answer? Feb 19 '17 at 17:23

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.