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For several Months now my WIN-10 computer has not been able to update itself from Version 1511 to version 1607. It makes the attempt each and every day, but fails with error code 0x800700005 and rolls back to version 1511. SFC and Registry Cleanup and rebuilds offer no solution. I am hoping someone has an answer, since this seems to be a fairly universal problem for some users. Here are the details

HP PAVILION ELITE e9237 DESKTOP PC 64 Bit, 8GB RAM 2TB DRIVE C: I Have Windows Version 10.0 PRO Build 10586 I have W10 1511 build 10586.753 (It wont update) I think I need W10 1607 build 14393.726 kb3216755 (for PRO?) or W10 1607 build 14393.729 kb4010672 (for PRO?)

=====================================================
**EVENT VIEWER ERROR LOGS
=====================================================
EVENT VIEWER Log Name:      System**
==================================================
Source:        Microsoft-Windows-WindowsUpdateClient
Date:          2/22/2017 12:34:12 AM
Event ID:      20
Task Category: **Windows Update Agent**
Level:         Error
Keywords:      Failure,Installation
User:          SYSTEM    Computer:      SCOTT-HP
Description:
Installation Failure: Windows failed to install the following update with error 0x80070005: Feature update to Windows 10, version 1607.
Event Xml:

  
    
    20
    1
    2
    1
    13
    0x8000000000000028
    
    7455682
    
    
    System
    SCOTT-HP
    
  
  
    **0x80070005**
    Feature update to Windows 10, version 1607
    {C9FD5DC1-4180-41BB-9081-D009579BF32D}
    200
    {7971F918-A847-4430-9279-4A52D1EFE18D}
  
=================================================
===============================================
**EVENT VIEWER Log Name:      Setup** 
===============================================
Source:        Microsoft-Windows-WUSA
Date:          1/20/2017 10:25:43 PM
Event ID:      3
Task Category: None
Level:         Error
Keywords:      
User:          SCOTT-HP\SCOTT    Computer:      SCOTT-HP
Description:
Windows update  could not be installed because of error **2149842967** "" (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\SCOTT\Documents\windows10.0-kb3213986-x64_a1f5adacc28b56d7728c92e318d6596d9072aec4.msu" ")
Event Xml:

  
    
    3
    0
    2
    0
    0
    0x8000000000000000
    
    133
    
    
    Setup
    SCOTT-HP
    
  
  
    
    
    2149842967
    
    
    "C:\WINDOWS\system32\wusa.exe" "C:\Users\SCOTT\Documents\windows10.0-kb3213986-x64_a1f5adacc28b56d7728c92e318d6596d9072aec4.msu" 
  

=====================================================

==============================================================
**WINDOWS 10 ROLLBACK ERRORS UPON FAILURE**
=============================================================
**C:\windows10upgrade\getcurrentrollback.exe
2/10/2017 6:50 PM   Windows Error Reporting Fault bucket** , **type 0**
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.10586.672
P2: 80070005
P3: C9FD5DC1-4180-41BB-9081-D009579BF32D
P4: Install
P5: 200
P6: 0
P7: 0
P8: UpdateOrchestrator
P9: {7971F918-A847-4430-9279-4A52D1EFE18D}
P10: 0

Attached files:

These files may be available here:


Analysis symbol: 
Rechecking for solution: 0
Report Id: cfc06bd1-efc1-11e6-be58-00133b0ee5bf
Report Status: 262144
Hashed bucket:

**2/10/2017 7:19 PM Windows Error Reporting Fault bucket 127789396559**, **type 5**
Event Name: WindowsUpdateFailure3
Response: Not available
Cab Id: 0

Problem signature:
P1: 10.0.10586.672
P2: 80070005
P3: C9FD5DC1-4180-41BB-9081-D009579BF32D
P4: Install
P5: 200
P6: 0
P7: 0
P8: UpdateOrchestrator
P9: {7971F918-A847-4430-9279-4A52D1EFE18D}
P10: 0

Attached files:
C:\Windows\Temp\WER3585.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\****NonCritical**_10.0.10586.672**_36b5ab3916eca4e8a6433c12d673f663322fd_00000000_11047d1f

Analysis symbol: 
Rechecking for solution: 0
Report Id: cfc06bd1-efc1-11e6-be58-00133b0ee5bf
Report Status: 0
Hashed bucket: 025e1a96e512a1001f2672a5458bc5fa
  • Download current 1607 ISO, mount it, launch the installer. – Ramhound Feb 22 '17 at 12:54
  • here is the way to get ISO: superuser.com/a/1108086/174557 if upgrade still fails, share the folder C:\$Windows.~BT\Sources\panther as zip on OneDrive. I'll ask my Microsoft contacts for help. – magicandre1981 Feb 22 '17 at 17:22
  • have you tried the upgrade via mounted ISO? does it also fail? if yes, have you created the feedback? Can you please post the link here? – magicandre1981 Feb 27 '17 at 15:49
  • @Scott any update on the issue? – magicandre1981 Mar 3 '17 at 16:13

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