I have been on windows 10 for 10 months now. Yesterday, i turned my laptop off and back on, it showed the Acer logo then entered a black screen with just the mouse cursor.
I attempted to go into safe mode but i still got the same black screen. I have tried to input the password blindly but it doesn't seem like the laptop is taking any input. I have projected it to a television via the HDMI but got the same display as the laptop.
I have even refreshed it. I have held down the power button for several seconds while the battery and charger are removed.