Windows Update is reporting that I require 7 updates for Office 2002 / Visio 2002, but Windows updates fail with Error 0x80096004

How do I locate and download these updates manually? The original KB articles and/or their download links don't appear to be available.

The KB numbers are:


  • KB833858

  • KB837253

  • KB904018

  • KB905758

  • KB911701

  • KB913471


  • KB830242

So, the files I'm looking for are:

  • officexp-kb833858-fullfile-enu.exe
  • officexp-kb837253-fullfile-enu.exe
  • officexp-KB904018-FullFile-ENU.exe
  • officexp-KB905758-FullFile-ENU.exe
  • officexp-KB911701-FullFile-ENU.exe
  • officexp-KB913471-FullFile-ENU.exe
  • Visio2002-KB830242-FullFile-ENU.EXE
  • As an alternative, you might want to try libreoffice, its completely free and it reads and writes standard office documents all the way up to 2016. libreoffice.org – cybernard Mar 4 '17 at 3:25
  • Thanks @cybernard, Already have LibreOffice, but I need the VBA and third-party COM-addin capabilities – ThunderFrame Mar 4 '17 at 3:38

While I was able to find a few of these files hosted on CNET and Russian FTP servers, I don't trust any download from a site that includes cnet.com or .ru

However, thanks to the Internet Archive's Wayback machine, I was able to locate archived download links for all 7 files.

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You are best Best to use the official Microsoft site to download KB's

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