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This is a copy of a ticket I submitted with my own internal SysAdmin team.

I am unable to launch any Active Directory tools or map any shared drives (via batch file or manually). I have confirmed that the different file servers are pingable and there is no network communication issue.

Attached all relevant screenshots and debug logs.

Troubleshooting steps performed:

Verified Corporate LAN connectivity
rebooted laptop
verified RPC Service was started
started RPC Locator service
performed ipconfig /flushdns and /registerdns to clear up potential name resolution issues

I also tested installing ADDS on another machine with my domain profile and was able to access without issue on that laptop.

The only major recent change I made to my current laptop was rebuilding it with a fresh company image early last week. I had no issues with shared drives or Active Directory until today.

Debug log .etl file (https://drive.google.com/file/d/0BxMugiNgJ2qtaUxpdjVPZmxKNzA/view?usp=sharing)

ipconfig /all

Route print

RPC Server error

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7
  • It could be that the domain doesn't trust your computer. Have you tried removing the computer from the domain and then rejoining it?
    – LPChip
    Mar 13, 2017 at 15:53
  • I can access other intranet resources that require domain-level SSO authentication like our internal webapps accessible through the company sharepoint site.
    – Jacob K
    Mar 13, 2017 at 16:13
  • If I were to resolve the trust relationship issue, is there a way of doing it without disjoining and rejoining the domain?
    – Jacob K
    Mar 13, 2017 at 16:21
  • 1
    Is it problematic to remove it from the domain and rejoin? As you said yourself, "the only major recent change" was completing reloading the operating system image. That is a rather huge "only!"
    – Run5k
    Mar 13, 2017 at 19:49
  • The other SSO authentication happens on user level. There's no way I know that works and is easier than just disjoining and rejoining.
    – LPChip
    Mar 13, 2017 at 20:31

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