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One of our employees is currently having an issue with Excel in Office 2007. When she tries to open an Excel document it displays the following error message: An error has occurred in sending the command to the application.

I have tried several solutions to this however none of them have worked.

  • Uninstalling and reinstalling
  • Set Excel to ignore DDEs
  • Reset file associations
  • Repairing Office
  • Turned off Add-ins
  • Installed Windows updates

I can't seem to find a working solution for this. The machine is running windows 7 and office 2007

  • You can try 2 more things: 1) disable hardware acceleration in excel. 2) Check compatibility settings in excel.exe properties (uncheck all or run as administrator) – arana Mar 15 '17 at 17:31
  • Can you open that same file on another computer, that has the same version of Excel? – BruceWayne Mar 15 '17 at 19:09
  • Is the file in a very long file path - i.e. lots of folders deep with long names? And does the file open if she opens Excel first and then drags the file into the window? – Sir Adelaide Mar 15 '17 at 23:48
  • BruceWayne - It's not just a single file, it's any file. And they all work on any other PC in the office. Sir Adelaide - No folders in the way, just in my documents. If she opens excel first and then goes file > open she can open documents. – Matthew Dunk Mar 16 '17 at 11:49

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