I have tried searching for an answer for this but can't find it.

In Outlook (2010) I have multiple email accounts, but only wish to send email from one of them.

I have disabled the "Send Mail Items" checkbox in Send/Receive Groups but there are 2 issues with this.

  1. Outlook still shows the email account in the list of accounts I can send "From" when writing a new email
  2. If an email is sent from one of these "Recieve Only" email accounts, Outlook will not alert me of this and it will just remain in the outbox.

I have a few non tech-savvy users in my team and I am very concerned this will be an issue

So, my question is, how do I remove the unwanted email account from the "From" list.



According to Slipstick Systems, you can use the registry to force Outlook to use the default account for all sent messages.

  1. Navigate to HKEY_CURRENT_USER\​Software\​Microsoft\​Office\​14.0\​Outlook\​Options\​Mail
  2. Add a new DWORD named NewItemsUseDefaultSendingAccount
  3. Set its value to 1

This will not ask for user input. It simply uses the default account any time a user selects to send a new message.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.