I'm experiencing trouble moving files between shares on a Western Digital MyCloud Ex 2.
Connecting with the device is no problem via
- An Android mobile device on the network using the WD MyCloud app
- SMB / Windows Explorer
- HTTP web access
To troubleshoot the issue I've made sure:
- The Bonjour service is running
- Windows Firewall is switched off
- Windows file sharing services are turned on (though this should not be relevant)
To prevent the move action taking up too much time moving the 150GB of data over the network I'm not using SMB/Windows Explorer. Attempting to move the folder using the Android App fails without any feedback from the app. The alternative is to use the WD MyCloud application for Windows though this fails to find the MyCloud device even though the Windows host and device are connected to the same network.