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When installing Invantive Control for Excel using the MSI installer, it ends with the message:

Invantive Control for Excel Setup Wizard was interrupted

In the event log it says in chronological order:

Invantive Control for Excel -- Installation failed.

Windows Installer installed the product. Product Name: Invantive Control for Excel. Product Version: 1.17.11506. Product Language: 1033. Manufacturer: Invantive Software B.V.. Installation success or error status: 1602.

There are no further hints available. How can I analyze this problem to get a root cause?

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MSI offers some logging which can be activated.

To activate it for all installations, you will need to create a key named HKLM\SOFTWARE\Policies\Microsoft\Windows\Installer when not present. Put a string value in Logging with the value 'voicewarmup'. 'Voicewarmup' seems to have nothing to do with singing, but is just a list of options glued together in an easy to remember phrase:

  • v: verbose messages
  • o: out-of-disk messages
  • i: status messages
  • c: initial ui parameters
  • e: all error messages
  • w: non-fatal warning messages
  • a: startup messages
  • r: action-specific record messages
  • m: out-of memory or fatal exit messages
  • u: user request messages
  • p: terminal property messages

When running msiexec, you can also specify logging as parameters, such as:

msiexec /i "Invantive Control for Excel.msi" /L*v "file.log"

with v again standing for verbose output.

After running the installer, please check the contents of the folder %TEMP%.

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