I just used Windows 10's Reset option to clear out my PC and start over. I chose to delete everything, including my personal files etc.

At the end of the process, it told me it couldn't delete my personal files.

Well, I don't see any of the Users, and I don't see any of my old files. So my question is: what are those personal files Windows supposedly couldn't delete? Why did that happen?

  • Perhaps this is exactly why Windows cannot delete the personal files: none can be found. – ddbug May 9 '17 at 0:05
  • That seems about impossible. Even an empty user account will have a Desktop, Documents, etc. folders and a user Registry hive. – I say Reinstate Monica May 9 '17 at 1:56
  • Try to Reset from the boot menu. – harrymc May 9 '17 at 9:24

I found some of my files here C:\$SysReset\OldOS

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.