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I just used Windows 10's Reset option to clear out my PC and start over. I chose to delete everything, including my personal files etc.

At the end of the process, it told me it couldn't delete my personal files.

Well, I don't see any of the Users, and I don't see any of my old files. So my question is: what are those personal files Windows supposedly couldn't delete? Why did that happen?

  • Perhaps this is exactly why Windows cannot delete the personal files: none can be found. – ddbug May 9 '17 at 0:05
  • That seems about impossible. Even an empty user account will have a Desktop, Documents, etc. folders and a user Registry hive. – I say Reinstate Monica May 9 '17 at 1:56
  • Try to Reset from the boot menu. – harrymc May 9 '17 at 9:24
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I found some of my files here C:\$SysReset\OldOS

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