0

I have an ASUS GL551JW with a built-in webcam. I am having sync issues between the audio and video when I use Camtasia 8.6. The software manufacture told me to check my webcam drivers.

I checked the drivers and they are from 2006. They are Microsoft drivers. I contacted ASUS and they couldn't provide me any information on updated drivers, but they were able to give me the following details about my webcam:

The Part Name is: "CAMERA HD FIX 3.3V ARRAYMIC CL" and the Part Description is: "AZWAVE/AM-1H056."

I have been searching online but I'm not finding anything that is helpful for obtaining updated drivers. Maybe there aren't any updated drivers, but I am hoping that they've been updated since 2006.

I have already downloaded the Intel chipset drivers from ASUS. I am not sure if that would include the webcam drivers. That's what ASUS told me to download.

Device Manager lists the webcam as: USB2.0 UVC HD Webcam. I am using Windows 10.

Does anyone have any suggestions, or can someone help me find some updated drivers for this webcam?

P.S. I am planning on buying a "real" webcam in the next couple months, but until then, I need to try to get this one working. Everything works fine on this webcam, and the video is good, it's just out of sync with any recorded audio.

  • Find the webcam in Device Manager, open its Properties and on the Details tab choose Hardware Ids from the combo box. Copy the first item from the list below (right-click -> Copy) and paste it here. It should be sufficient to identify your webcam. – gronostaj May 15 '17 at 21:10
  • It shows this as the ID: USB\VID_13D3&PID_5188&REV_0814&MI_00 – Kenneth R. Jones May 16 '17 at 11:24

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.