Why doesn't TeamViewer 12 show the password? I've removed it and installed a new one. But it didn't help.

See screenshot:

TeamViewer Screen Shot

  • 1
    That's not a screenshot, it's a photo. To take a screenshot on Windows, press the Print Screen button on your keyboard and paste it into an image editing program such as Paint by pressing CTRL+V. May 16, 2017 at 17:26
  • 1
    I know how to take a screenshot on Windows. even though your comment is not an answer to my question. but thanks :)
    – Zhenyu
    May 17, 2017 at 5:50

1 Answer 1


Which version of Teamviewer you are using?

If you are using the version 12 or later, go to Extras -> Options -> Security and make sure "Random password..." option is not disabled.

If you are using another version, you may find it in Extras -> Options -> Advanced options -> Random password after each session, and make sure this option is not disabled.

NEW TV USER -> I have the same problem, though I cannot enter "Extra/Options" as that requires a password and the TeamViewer account password does not work there. ANY IDEAS?

  • "Which version of Teamviewer you are using?" TeamViewer 12 according to the question. May 16, 2017 at 17:27

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