I am currently having issues with sound redirection while using remote desktop connecting to a Windows 10 Pro Creators update host.

I am able to connect using RDP, however the hosts sound is not transmitted to the RDP session. I can see the 'Remote Sound' icon in the tray, and it shows when audio is playing with the volume bar.

Things I have tried:

  • Rebooting
  • Checking host and client volume control
  • Verifying that RDP client has 'Play on this computer'
  • Using different RDP clients to connect (Android/Windows Default/Windows Store)
  • Disabling Firewall/AV
  • Checking sound service / Remote Desktop service are started
  • Checked group polices for RDP sound redirection
  • Checked reg value for fDisableAudioCapture
  • Safe Mode (Unable to start required services in safe mode)

I have Realtek HDA audio drivers and NVidia audio drivers installed on the host, but that shouldn't affect the remote desktop sound redirection as far as I know.


Also the drive redirection doesn't appear to be working, so it looks like an RDP issue rather than a sound issue.

I'd rather use RDP rather than other software like VNC


The solution to this problem was that the following service was disabled:

Remote Desktop Services UserMode Port Redirector

After enabling this service and setting to automatic (by pressing win + r and opening services.msc) all was working again.

  • 1
    In my case, I needed to restart the service 'Windows Audio' on the host. – SemVanmeenen Aug 24 '18 at 9:37
  • @SemVanmeenen any chance you have experience with remote audio capture issue ? I have a server that I make remote connection to and there is currently after, windows update, no recording device, only sound play is working – serup Jan 16 at 7:24

I think these problem are created by a group directive.

First of all, try to connect from a different computer. If you have the same problem, then, it's a server problem, and probably, regedit problem or group directive stablished by the network administrator.

If your computer is on a windows Active Directory domain, tell this problem to the AD administrator.

IF you aren't on domain, check this registry value:

HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp

fDisableAudioCapture REG_DWORD 0 | 1

This key control the audio redirection. You need to check it on TS Server, not on the client machine.

  • This was already set to 0, updated question.I am able to see remote audio availble, just can't hear anything. – mt025 May 31 '17 at 19:35

In addition to all the above, in the RDP session, open volume control options, make sure the Remote Audio is checked.

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