I just bought a Lenovo IdeaPad 310 15IKB a couple of days ago. The cooling fan never stops, running on high speed all the time, and is very loud, despite the fact that CPU usage is at 10% and the temperature is at most 32 °C.
I've tried a few solutions such as closing all background activities, updating the BIOS, and some others.
The device came with 4 GB of RAM and I have upgraded it to 8 GB, but the extra modules are different than the original ones. Is it possible that RAM is causing this problem?
I have tried to remove the extra memory, but the computer did not boot at all.
This computer has "anti-dust fan" feature.
I am running Windows 10 64-bit. My hardware is Intel Core i5 7200U, 8 GB RAM, Nvidia GeForce 920MX 2 GB memory and 1 TB HDD.