I got a new dell Windows 10 laptop and I am trying to get my external monitor to work with it.
The external monitor has an HDMI input and a VGA input. I was previously using the VGA input with my old Windows 7 laptop. I had never tried the HDMI input on the external monitor until now.
Initially I fiddled with some display driver settings to get the external monitor detected. And then in the display settings I saw the two monitors and I selected dual monitors side by side.
Now whenever I connect the HDMI cable it appears that the external monitor becomes the primary monitor but it remains blank. I can move my mouse over to it and whenever I open any apps from my laptop screen they don't show at all because I am guessing they're displaying on the external monitor that is blank. That brings up another issue - when I connect the external monitor I can't do anything because everything opens on the external. How can I see stuff while the external is connected? Do I have to "guess and drag"?
I have tried two HDMI cables(one from my TV that was working there), so I think the cable itself is fine.
Here are my listed display drivers:
- Intel(R) HD Graphics 620 Version: 21.20.164574 [12/23/2016]
- Intel(R) HD Graphics 620 Version: 21.20.164627 [3/9/2017]
- Microsoft Basic Display Adapter
I had to switch to the basic driver to get the monitor detected. Since then I've tried the others at least once.