I have a Pavilion which, sometimes, doesn't shut down properly. It is a fresh install of Windows 10. What happens is that if I turn on the laptop and then shut it down, it shuts down properly. However, if I start using the computer for a while (surfing the internet and so on), when I try to shut down it appears to be shutting down, and it does: the HDD light goes off, wi-fi card shuts down, monitor goes black but the computer stays on, and the fan keeps going. I have turned off fast startup and sleep mode from power options, but it doesn't change anything. I have 3 options in my mind:
- Windows 10 related problem
- Motherboard problem
- Normal behaviour of the machine
Is it possible that the laptop stays on in order to cool the hardware before shutting down completely? That's something I've been thinking about. Thank you!