(this is a laptop)
I completely screwed over my computer by rolling back my intel hd graphics card drivers by accident. if i use windows' reset options to completely wipe my computer, will it reinstall drivers properly during the reinstallation?

enter image description here

In this picture these are the two display adapters that I have.

Originally, the bottom one used to say "Intel HD Graphics", but i went into its properties and clicked Roll back. Upon restarting it changed to "Microsoft Basic Display Adapter" as seen above.

NOTE: The intel driver is already gone since i rolled it back to Microsoft Basic Display Adapter. I'm trying to get it back.

The intel website says you need to identify your graphics controller first. Before i rolled it back, mine was intel hd graphics, but now I removed it and so it wouldn't even work. I have an i7-640m cpu. I could only find graphics media acclerators for legacy cpus, and when i installed it an error popped up saying i did not meet requirements. the legacy CPU page did not list anything compatible with windows 10. I just want to get my old driver back, called Intel HD Graphics without a version number at the end.

edit: I ran windows update and it says my computer is up to date.

I cannot run games with the basic adapter.

I tried updating stuff and uninstalled some updates then reinstalled them and restarted the computer a bunch of times and sometimes the updates took too long so i held down the power button. The computer is now agonizingly slow, with no more smooth movements. Everything is laggy.

Edit: Everything is fixed. I didn't look closely enough and all I had to do was go to the HP page for my specific laptop.

  • Anyways, you should update your question, with the relevant information.
    – Ramhound
    Jul 5 '17 at 19:36
  • Windows 10 drivers do not exists for your iGPU. You should be using your AMD dGPU to run games (it's much better).
    – Ramhound
    Jul 5 '17 at 19:38
  • @Ramhound will do. this brings me back to the OP: if i were to wipe and reinstall windows would that somehow bring it back? Jul 5 '17 at 19:38
  • If you Reset your installation your drivers will NOT be reinstalled.
    – Ramhound
    Jul 5 '17 at 19:38
  • I should be using my AMD gpu but to switch it i need to use the AMD catalyst control center. it had profiles but i reinstalled catalyst control center by accident. i need to recreate the profiles. superuser.com/posts/comments/1793519?noredirect=1 I'm not sure what to put in each field. Jul 5 '17 at 19:39

You typically download drivers separately, but in this case, I'd use DDU, or Display Driver Uninstaller, then re-install the drivers from AMD


Try this: Win + X. Click Run and type: msinfo32, and then hit enter. Select Components, then Display. May you see the Intel HD GPU you are using?

You have then two options:

  1. You can then download the Intel HD driver from your OEM: Asus, Lenovo etc.
  2. You can install and run the Intel Driver Utility to scan the driver: https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.