I have problems with some of our HP EliteBook 810 G1 Revolve. On some of them the touchscreen isn't working at the top part of the screen.

Image showing working area of the touchscreen

In the picture above the area is hilighted that do work. And in this area touch works withour problems.

Windows lists the screen as a Standard PnP-Screen. PNPScreen

I've updated BIOS and all the drivers to the latest available and windows is also up to date.

Any hints on what to try next is greatly appreciated!


System Info Above is from System Info screen and the line "Penna och pekskärm" shows support for pen and touch input.

Tablet PC settings I've tried to run the Configure setup from Tablet PC settings page. And also tried to calibrate the screen but that doesn't work either.

  • Contacting HP might just be your best bet. We can't investigate and repair a hardware issue if it exists. You could potentially have a bad batch on your hands, or there's some other information that HP could provide. – Kaizerwolf Jul 25 '17 at 12:50
  • I'm afraid that is the way forward to but hoping someone have had the same problems and have a fix. :) – Datmocc Jul 25 '17 at 12:52
  • uninstall the display and GPU driver, reboot and reinstall them. look if this helps – magicandre1981 Jul 25 '17 at 15:37

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