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I have a Yoga 11e Thinkpad laptop and I can't make any choices in the BIOS.

It asks for a password, and if you answer incorrectly 3 times it lets you into the BIOS but you can't make any changes.

If I let it boot up all the way a screen pops up that gives me choices to choose like boot manager , ata hddo:, and pci lan , setup, diagnostic splash screen, and lenevo diagnostics but it won't let me choose any of the choices.

How can I resolve this?

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  • Hi, welcome to superuser.com! Please use proper grammar and formatting when asking a question. As it stands, your question is very hard to read. Also, please provide some context: What is on that laptop? Do you want to retrieve data? Do you want to reinstall it? Do you have the BIOS code?
    – sleske
    Jul 27, 2017 at 8:56
  • i dont have the bios code it shows a little lock and if u miss it three times it lets u in the bios but u cant make changes how or what can i do to make changes to the bios after i get in it
    – user755324
    Jul 27, 2017 at 9:00
  • im trying to erase everything on it so i can put my own os on it but i cant perform anything on it
    – user755324
    Jul 27, 2017 at 9:01
  • We'd like to help you, but there are some rules here. Please read meta.stackexchange.com/help/how-to-ask , then edit your question. Also, please do not add corrections in comments, edit the question instead.
    – sleske
    Jul 27, 2017 at 9:05
  • can u please tell me how to wipe this machine clean from start up (completely) remove all previous data
    – user755324
    Jul 27, 2017 at 9:10

1 Answer 1

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How can I remove the BIOS passwords?

There are 3 kinds of passwords. It is not clear from your question which one you need to remove.

As many as three passwords may be needed for any ThinkPad notebook computer: the power-on password, the hard disk password, and the supervisor password.

If any of these passwords has been set, a prompt for it will be displayed on the screen whenever the computer is turned on. The computer does not start until the password is entered.

Note: If only a supervisor password is set, the password prompt will not be displayed when the operating system is started.

Power-on password

A power-on password protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be started. For instructions on how to remove the power-on password, see “How to remove the power-on password” on page 33.

Hard disk password

There are two kinds of hard disk passwords:

  • User hard disk password - for the user
  • Master hard disk password - for the system administrator, who can use it to get access to the hard disk even if the user has changed the user hard disk password

Note: There are two modes for the hard disk password: User only and Master + User. The Master + User mode requires two hard disk passwords; the system administrator enters both in the same operation. The system administrator then provides the user hard disk password to the system user.

Attention: If the user hard disk password has been forgotten, check whether a master hard disk password has been set. If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

For how to remove the hard disk password, see “How to remove the hard disk password” on page 34.

Supervisor password

A supervisor password protects the system information stored in the ThinkPad Setup. The user must enter the supervisor password in order to get access to the ThinkPad Setup and change the system configuration.

Attention: If the supervisor password has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.

How to remove the power-on password

To remove a power-on password, do the following:

If no supervisor password has been set, do the following to remove the power-on password:

  1. Turn off the computer and disconnect ac power.
  2. Disable the built-in battery. See “Disabling the built-in battery” on page 54.
  3. Remove the bottom cover. See “1010 Bottom cover” on page 54.
  4. Remove the coin-cell battery and wait for a few seconds. See “1060 Coin-cell battery” on page 60.
  5. Reinstall the coin-call battery.
  6. Reinstall the bottom cover.
  7. Reconnect ac power.
  8. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The power-on password has been removed.

If a supervisor password has been set and is known to the service technician, do the following to remove the power-on password:

  1. Turn on the computer.
  2. When the ThinkPad logo is displayed, immediately press F1.
  3. Type the supervisor password to enter the ThinkPad Setup program.
  4. Select Security.
  5. Select Password.
  6. Select Power-On Password.
  7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice.
  8. In the Changes have been saved window, press Enter. Press F10 to save changes and exit the ThinkPad Setup program. The power-on password has been removed.

How to remove the hard disk password

Attention: If User only mode is selected and the user hard disk password has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user hard disk passwords or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

To remove a user hard disk password that has been forgotten, when the supervisor password and master hard disk password are known, do the following:

  1. Turn on the computer.
  2. When the ThinkPad logo comes up, immediately press F1 to enter the ThinkPad Setup program. When the power-on password icon is displayed on the screen, enter either the power-on password or the supervisor password.
  3. When the user hard disk password icon is displayed on the screen, press F1. The master hard disk password icon is displayed.
  4. Enter the master hard disk password to enter the ThinkPad Setup program.
  5. Select Security.
  6. Select Password.
  7. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens.
  8. Select Master hard disk password.
  9. Type the current master hard disk password in the Enter Current Password field. Then leave the Enter New Password field blank, and press Enter twice.
  10. Press F10 to save changes and exit the ThinkPad Setup program. The user hard disk password and the master hard disk password have been removed.

Source ThinkPad 11e and ThinkPad Yoga 11e Hardware Maintenance Manual

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  • HI David, I appreciate that you are trying to help. However, I'm not sure it's a good to answer such poorly asked questions - I'm afraid that sets a bad precedent. I see you also fixed the question, I'm just not sure if this is not a case of "putting lipstick on a pig"...
    – sleske
    Jul 27, 2017 at 9:26
  • when i power up the unit and press f 1 it takes me to a little lock in the top left hand corner and gives u 3 chances to give it thats what i need to get around
    – user755324
    Jul 27, 2017 at 9:27
  • @sleske We are here to help. Not all users are native English speakers ...
    – DavidPostill
    Jul 27, 2017 at 9:27
  • and yes i do appreciate your taking time to help me but im so going crazy with this thing and its stressing me to the limit so i do thank your comments even if it doesent sound like it
    – user755324
    Jul 27, 2017 at 9:29
  • @DavidPostill: Of course not (I'm not a native speaker either), but I don't think that's the problem here. Anyway, this question seems to be resolved. Maybe it's worth discussing this on meta at some point...
    – sleske
    Jul 27, 2017 at 9:29

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