I'm trying to uninstall a driver for my laptop, but the installer says I need to uninstall the previous version. When I try to do that, I get a message that says:

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I've looked at the permissions, and everything seems to be fine. I'm also an administrator.

This is really annoying me. What am I to do?

1 Answer 1


Grrr Seems that the problem is that the ppl at M$ who write the new UI don't use the same backend code as the old UI.

I was using the Apps & Features widget in the new Windows 10 UI to uninstall and it failed. Falling back to the old Control Panel > Programs and Features didn't have an issue. SMH.


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