One day recently my Outlook failed to open. The error message was as follows:

"Cannot start Microsoft Outlook. The set of folders cannot be opened. File access is denied. You do not have the permission required to access the file. C:\Users\57gar_000\Documents\OutlookFiles\martindavis@ramidus.co.uk.pst."

I examined the pst file - I had full permissions, there was no read only box ticked. I then used the scanpst utility to repair the file. Repairs made, but still no joy. Advice?

  • Quick suggestions.... 1. Reboot the machine... 2. copy the PST file to another location with Outlook close and then try linking it up from the other location 3. define a new Outlook profile and try linking it up again afterwards.... Quick ideas only. – Pimp Juice IT Aug 10 '17 at 12:16

Try creating a new mail profile with the same credentials as the old account via Control Panel > Mail (Microsoft Outlook [year]) and set it as the default or set it to prompt you for a profile when Outlook opens.

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Now open Outlook and load the new profile. Go into File > Account Settings > Data Files > Add to import the PST into Outlook.

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