Hardware: I am using a brand new Lenovo Yoga 720

I just purchased this laptop and am going through the routine update process and adding applications such as Skype desktop and the Eclipse IDE.

The issue is when I pin a program to the start menu it will appear, but when I try to pin another program the start menu will close. Upon re-open the pin programs are un-pinned.

Edit: When I try changing the personalization settings of the start menu the same thing happens. I change the settings and upon re-open of the settings window everything is reset.


Try renaming the Registry key HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\CloudStore to something else, for example CloudStore.bak. Afterwards, log out and log in again. The key will be regenerated, and you will lose some settings (night light, personalizations in the Settings app) along with your Start menu layout.

  • This seemed to work, but upon a shut down and boot up cycle the issue presents itself again. Sep 24 '17 at 17:41
  • Could you try killing Explorer.exe before deleting the key to see if it works?
    – Tu Dinh
    Sep 25 '17 at 6:14
  • Do you mean restarting Explorer.exe through the task manager and then resetting the key? Sep 26 '17 at 15:16
  • Try this procedure: open Regedit, end Explorer.exe (don't restart it yet), delete the key with Regedit, and then start Explorer again.
    – Tu Dinh
    Sep 26 '17 at 17:49
  • 2
    This worked for me. I struggled with a weird Windows 10 install issue for a solid five hours - the Start Menu was loaded with junk icons for Candy Crush Saga, NetFlix, FitBit, etc. - there was no uninstall option, they didn't appear as PowerShell installed packages, etc. Nothing worked until I tried this, which fixed the issue. Thank you for the suggestion! Dec 27 '18 at 1:35

Make the new user account with administrative privileges, Login to new administrative account, Go to control panel user accounts and delft the old-curated account.

  • First, you'll notice this question has already been answered, that answer has been accepted as correct, and it is a very different answer from what you have posted. Second, suggesting creating new accounts as administrator is generally considered to be very bad advice unless it is actually necessary, which there is no evidence it is necessary in this situation. If the issue is with the account profile (very likely) then creating a new profile will fix the problem WITHOUT setting up the new account as administrator. Feb 13 '18 at 22:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.