so I used EaseUS Data Recovery Tool Wizard as it was the only application that could successfully read my hard-drive.

My external hard-drive fell from the table and since then it's converted from an NTFS to a RAW drive. When I plug it in, the computer recognises it but cannot open it as I get an "Incorrect Function" error. Applications like Disk Management can read it too, however it takes a very long time to load, since the HDD takes so long to read.

EaseUS Data Recovery Tool took about 8~ hours to read the disk, but was able to find all 600GB+ of data. I can preview images, text documents and music if I double click them (takes awhile), but when I try to recover the data, it hangs on 'Recovering File' and does not work, no % was made after 10+ hours. This was attempted again with recovering one image, no % was made after 10+ hours again.

Any alternatives to my situation? Is there other applications that I could try? Or is there something up with my EaseUS application?

  • Welcome to Super User! First you should make a clone of the whole drive, after you can work on recovery. See this answer as well: superuser.com/a/1144489/278831 – Andrea Lazzarotto Aug 31 '17 at 22:15
  • Did you make sure there is no popup dialog or anything that informs you that you need to obtain a license for that operation to work? Do you have a license for that software? – Seth Sep 14 '17 at 10:40
  • Yeah, I own the program. Seems like the best course of action is to clone the hard-drive entirely through DDRescue on Linux and then re-try the recovery on that cloned drive. – Charlie McShane Sep 14 '17 at 22:15

protected by Community Sep 22 '17 at 3:59

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