I am a high school student. I downloaded Microsoft Office 365 and provided a valid school email address; according to this page, students who do so should be able to get Office for free. However, when I log into Word with that address, I am still told it Word is "unlicensed" and I can only use basic features of the app. This is very frustrating because I need to use a Word template for an upcoming project. Can anyone help with this? Thanks.
edit: Here is the screen I get when I sign into my school account on the Office website:
It seems to imply I should be able to get Office for free as long as I have a valid school account, w/ or w/o my school's IT dept getting involved in this.