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Is there anyway I can delete all mail profiles in Windows 10 without launching Outlook 2016?

Recent Windows 10 Auto-Updates broke this method shown below:

enter image description here

That use to bring up this dialog:

enter image description here

Is there a command I can use to bring that up?

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  • What is the connection between your screen shot and deleting profiles?
    – DavidPostill
    Oct 7, 2017 at 22:32
  • Well, for the last 10 years or more you could delete profiles by the method shown in that screenshot.
    – LonnieBest
    Oct 7, 2017 at 22:34
  • Well clearly you are missing some steps. Running mail does not delete profiles.
    – DavidPostill
    Oct 7, 2017 at 22:39
  • It used to bring up this: screenshot. Clearly, you are not aware of this behavior that was the case for several years.
    – LonnieBest
    Oct 7, 2017 at 22:40
  • I had the same problem. I solved it by reinstalling the office.
    – Wetropos
    Dec 20, 2017 at 3:24

4 Answers 4

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Is there anyway I can delete all mail profiles in Windows 10?

A profile consists of accounts, data files, and settings that specify where your email messages are saved.

  1. Exit Outlook.

  2. Open Control Panel by doing one of the following:

    • In Windows 8 and Windows 10, choose Start and type Control Panel.

    • In Windows Vista and Windows 7, choose Start > Control Panel.

  3. Open Mail by doing one of the following:

    • In Windows 10, choose User Accounts > Mail.

    • In all other versions of Windows, choose Mail.

      Note: The Mail icon appears after Outlook starts for the first time.

  4. Choose Show Profiles.

  5. Select a profile.

  6. Click Remove.

Source Remove a Profile

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I figured this out myself by combing the registry and the file system.

In the registry, I deleted the profiles from here:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles\

On the file system I delete them from here:

C:\Users\UserName\AppData\Local\Google\Google Apps Sync

However, most people would likely find the files here:

C:\Users\UserName\AppData\Local\Microsoft\Office

or sometimes here:

C:\Users\UserName\Documents\outlook*

Windows 10 Auto-Updates break more sh*t than do sphincters.

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@LonnieBest The answer to your original question: how can you manipulate Outlook profiles if the control panel "Mail" app is not working.

An answer: if you open Outlook, Choose the FILE menu on top left then click the drop-down option on the ACCOUNT SETTINGS button you will find two references to profile managing at the bottom of the pop-up menu Accessing Profile Manager If you select either of these options it will open a tool with the same interface as the control panel MAIL app Profile Manager

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  • Thanks. However, the first sentence of my question stipulates: "without launching Outlook 2016".
    – LonnieBest
    Jun 12, 2018 at 11:21
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In case anyone comes across this looking for an answer, Run 'outlook /safe' and it should load a Choose Profile screen where you can also choose Properties to examine data files, delete etc

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