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On Chrome I am getting "your connection is not private" NET::ERR_CERT_AUTHORITY_INVALID

On IE I get "untrusted security certificate".

Normally I can proceed in chrome by clicking advanced then clicking proceed, but this option is unavailable.

These certificate problems only happen on a few particular websites like Google and Twitter. The time is correct and I've tried clearing browsing data. Neither have seemed to work.

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  • This question does not have enough detail to be answerable. You should edit it to include details about the certificate that you get. I don't use either IE or Chrome but, as I understand it, Chrome uses the same certificate store as IE so they’ll both complain if the root CA certificate store is not up-to-date. It might be worth trying with Firefox which has its own root CA store. – Anthony Geoghegan Oct 17 '17 at 13:37
  • The error explains the problem. The certificates you are being served by these websites are not valid, which means you likely have a proxy and/or MiTM happening, determine which one then proceed appropriately. Chrome and IE both use the same certificate store., – Ramhound Oct 17 '17 at 13:51
  • After giving Firefox a try. It looks like that works. That being said, the root CA certificate store must not be up to date. – tkam Oct 17 '17 at 14:16
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Either you might have deleted the intermediate certificate and root certificate from the certificate store. Reinstall the browser or import the certificate on IE. Go to IE then click on tools (ALT+X), click on internet options, click on content and then Certificates. Here you will get import option under the tab Intermediate Certification Authorities and Trusted Root Certification Authorities

Copy the below content and paste in notepad then change the extension from .txt to .cer and import it in Intermediate Certification Authorities

-----BEGIN CERTIFICATE----- MIIEKDCCAxCgAwIBAgIQAQAhJYiw+lmnd+8Fe2Yn3zANBgkqhkiG9w0BAQsFADBC MQswCQYDVQQGEwJVUzEWMBQGA1UEChMNR2VvVHJ1c3QgSW5jLjEbMBkGA1UEAxMS R2VvVHJ1c3QgR2xvYmFsIENBMB4XDTE3MDUyMjExMzIzN1oXDTE4MTIzMTIzNTk1 OVowSTELMAkGA1UEBhMCVVMxEzARBgNVBAoTCkdvb2dsZSBJbmMxJTAjBgNVBAMT HEdvb2dsZSBJbnRlcm5ldCBBdXRob3JpdHkgRzIwggEiMA0GCSqGSIb3DQEBAQUA A4IBDwAwggEKAoIBAQCcKgR3XNhQkToGo4Lg2FBIvIk/8RlwGohGfuCPxfGJziHu Wv5hDbcyRImgdAtTT1WkzoJile7rWV/G4QWAEsRelD+8W0g49FP3JOb7kekVxM/0 Uw30SvyfVN59vqBrb4fA0FAfKDADQNoIc1Fsf/86PKc3Bo69SxEE630k3ub5/DFx +5TVYPMuSq9C0svqxGoassxT3RVLix/IGWEfzZ2oPmMrhDVpZYTIGcVGIvhTlb7j gEoQxirsupcgEcc5mRAEoPBhepUljE5SdeK27QjKFPzOImqzTs9GA5eXA37Asd57 r0Uzz7o+cbfe9CUlwg01iZ2d+w4ReYkeN8WvjnJpAgMBAAGjggERMIIBDTAfBgNV HSMEGDAWgBTAephojYn7qwVkDBF9qn1luMrMTjAdBgNVHQ4EFgQUSt0GFhu89mi1 dvWBtrtiGrpagS8wDgYDVR0PAQH/BAQDAgEGMC4GCCsGAQUFBwEBBCIwIDAeBggr BgEFBQcwAYYSaHR0cDovL2cuc3ltY2QuY29tMBIGA1UdEwEB/wQIMAYBAf8CAQAw NQYDVR0fBC4wLDAqoCigJoYkaHR0cDovL2cuc3ltY2IuY29tL2NybHMvZ3RnbG9i YWwuY3JsMCEGA1UdIAQaMBgwDAYKKwYBBAHWeQIFATAIBgZngQwBAgIwHQYDVR0l BBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMA0GCSqGSIb3DQEBCwUAA4IBAQDKSeWs 12Rkd1u+cfrP9B4jx5ppY1Rf60zWGSgjZGaOHMeHgGRfBIsmr5jfCnC8vBk97nsz qX+99AXUcLsFJnnqmseYuQcZZTTMPOk/xQH6bwx+23pwXEz+LQDwyr4tjrSogPsB E4jLnD/lu3fKOmc2887VJwJyQ6C9bgLxRwVxPgFZ6RGeGvOED4Cmong1L7bHon8X fOGLVq7uZ4hRJzBgpWJSwzfVO+qFKgE4h6LPcK2kesnE58rF2rwjMvL+GMJ74N87 L9TQEOaWTPtEtyFkDbkAlDASJodYmDkFOA/MgkgMCkdm7r+0X8T/cKjhf4t5K7hl MqO5tzHpCvX2HzLc -----END CERTIFICATE-----

Similarly, do for the root certificate
Copy the below content and paste in notepad then change the extension from .txt to .cer and import it in Trusted Root Certification Authorities

-----BEGIN CERTIFICATE----- MIIDVDCCAjygAwIBAgIDAjRWMA0GCSqGSIb3DQEBBQUAMEIxCzAJBgNVBAYTAlVT MRYwFAYDVQQKEw1HZW9UcnVzdCBJbmMuMRswGQYDVQQDExJHZW9UcnVzdCBHbG9i YWwgQ0EwHhcNMDIwNTIxMDQwMDAwWhcNMjIwNTIxMDQwMDAwWjBCMQswCQYDVQQG EwJVUzEWMBQGA1UEChMNR2VvVHJ1c3QgSW5jLjEbMBkGA1UEAxMSR2VvVHJ1c3Qg R2xvYmFsIENBMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA2swYYzD9 9BcjGlZ+W988bDjkcbd4kdS8odhM+KhDtgPpTSEHCIjaWC9mOSm9BXiLnTjoBbdq fnGk5sRgprDvgOSJKA+eJdbtg/OtppHHmMlCGDUUna2YRpIuT8rxh0PBFpVXLVDv iS2Aelet8u5fa9IAjbkU+BQVNdnARqN7csiRv8lVK83Qlz6cJmTM386DGXHKTubU 1XupGc1V3sjs0l44U+VcT4wt/lAjNvxm5suOpDkZALeVAjmRCw7+OC7RHQWa9k0+ bw8HHa8sHo9gOeL6NlMTOdReJivbPagUvTLrGAMoUgRx5aszPeE4uwc2hGKceeoW MPRfwCvocWvk+QIDAQABo1MwUTAPBgNVHRMBAf8EBTADAQH/MB0GA1UdDgQWBBTA ephojYn7qwVkDBF9qn1luMrMTjAfBgNVHSMEGDAWgBTAephojYn7qwVkDBF9qn1l uMrMTjANBgkqhkiG9w0BAQUFAAOCAQEANeMpauUvXVSOKVCUn5kaFOSPeCpilKIn Z57QzxpeR+nBsqTP3UEaBU6bS+5Kb1VSsyShNwrrZHYqLizz/Tt1kL/6cdjHPTfS tQWVYrmm3ok9Nns4d0iXrKYgjy6myQzCsplFAMfOEVEiIuCl6rYVSAlk6l5PdPcF PseKUgzbFbS9bZvlxrFUaKnjaZC2mqUPuLk/IH2uSrW4nOQdtqvmlKXBx4Ot2/Un hw4EbNX/3aBd7YdStysVAq45pmp06drE57xNNB6pXE0zX5IJL4hmXXeXxx12E6nV 5fEWCRE11azbJHFwLJhWC9kXtNHjUStedejV0NxPNO3CBWaAocvmMw== -----END CERTIFICATE-----

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  • This should fix the issue of Google. – rodriguesf53 Oct 24 '17 at 7:28

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