One of my inboxes at work is a general inbox which we do not regularly read. I need to have access to this inbox in case I need to direct a customer to send in documents or in case I need to trouble shoot an issue, however I do not generally care about emails in it (currently 546 unread emails).

Is there a way to prevent this inbox from flagging the unread icon in the tray and taskbar? I can't create a rule to mark all emails as read because that would conflict with the other people who use this inbox.

  • 1
    What about turning of the automatic Send/Receive for that folder? And only synchronizing it when you need it?
    – derz00
    Oct 19, 2017 at 15:24
  • @derz00 I'd still have 500+ unread emails I'd rather not fiddle with. Some people use this inbox a lot more than I do for testing purposes and I'd want to do anything that effects the inbox on the exchange server. Oct 19, 2017 at 15:42
  • How do you have access to it? Were you granted full mailbox access by your Exchange Administrator? Or were you given the login information? Oct 19, 2017 at 18:52
  • @JoshuaShourds I have full permissions to the box. It's a standalone mailbox in Exchange which a number of techs share for misc. stuff. We try not to give our actual emails out to customers and we do a lot of troubleshooting connection and Exchange issues on it. Oct 19, 2017 at 19:05
  • Version of Exchange? Oct 19, 2017 at 19:31

1 Answer 1

  1. Turn off the setting for showing the envelope notification on new mail arrival in Outlook's options. This is a global setting and affects all mailboxes to which you have access.
  2. Create a rule that shows the envelope icon on new mail arrival, but set a condition to scope the rule to only your primary mailbox.
  3. Enjoy.

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