I have a D-Link DWR-953 router. Whenever I am using steam in game stream or browsing files on my PC with file explorer It stops finding my PC Once my laptop switches to 2.4GHz, The same happens with Steam streaming, It just suddenly freezes and quits. Is there a way I can fix this? my PC is close to the router and can use 5GHz, but whenever my Laptop is near the TV it can only connect with 2.4GHz.

  • You don’t indicate what OS you are using.
    – Ramhound
    Commented Oct 27, 2017 at 10:24
  • @Ramhound wifi is wifi. It behaves the same on any OS, so its not really an issue.
    – LPChip
    Commented Oct 27, 2017 at 11:36
  • @LPChip the OS tells you what debugging tools they have to work with, it's pertinent.
    – pbhj
    Commented Oct 27, 2017 at 11:40
  • @pbhj good point.
    – LPChip
    Commented Oct 27, 2017 at 11:42
  • 1
    @LPChip - I don't normally explain the reason I want certain information. However, in order for uou understand the reason, file sharing is handled per network in Windows, but that behavior might differ in other operating systems. The 2.4 GHz network the author's system knows about is different then 5.0 GHz and could in theory not have the same file sharing configuration. The author is not clear if the computer is rediscovered after an initial period. I shouldn't have to explain the reason information is important, so I don't normally do it, but I made an exception in this case
    – Ramhound
    Commented Oct 27, 2017 at 11:44

1 Answer 1


This is normal behavior.

When you switch between 5Ghz and 2.4Ghz, you loose network connection. Any program that has still connections open is waiting for the previous connection to come back unless it times out, which is usually 30 seconds. Only after the time-out, will it reinitialize the connection using whatever means available, or it will simply disconnect you.

How can you solve your problem? Well the answer is obvious, but make sure the connection does not switch. One of the reasons it will switch is because the 5Ghz got out of reach. Yes, even if the 2.4Ghz and 5Ghz are from the same device, a 2.4Ghz is slower but has a higher range than a 5Ghz has.

To combat this, either forget the 5Ghz connection and stick with the 2.4 Ghz one, or place a wifi extender to extend the range of the 5Ghz. An accesspoint can also be used, but this can still cause for the above to happen because switching from one point on the 5Ghz to the other point on 5Ghz is still a switch in most cases. (It requires specific hardware for both the router and the accesspoint to carry the transmission seamlessly from one point to another.

Alternatively, move the router so the coverage changes.

  • If I connect to 2.4GHz my PC will not even find the my laptop or vice versa Commented Oct 27, 2017 at 13:04
  • It should, unless you have configured one of the two to be a guest or different vlan.
    – LPChip
    Commented Oct 27, 2017 at 13:09
  • uhmm Nope I just changed both SSIDs of the bands to the same and changed the password :c Commented Oct 27, 2017 at 13:15
  • Changing the name and password and bands don't matter. Making one of the bands a Guest is a setting inside the router.
    – LPChip
    Commented Oct 27, 2017 at 14:11
  • I couln't find an option like that anywhere Commented Oct 27, 2017 at 16:55

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .