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I've had my Chuwi Hi10 for well over a year now and for a couple of months, I've had this annoying issue where the tablet powers off randomly without any warning or message. It does not occur when I am charging the device!

It occured first in Windows 10 and it wasn't before long that I realized the issue didn't occur in Android.

My next step was to install Linux in order to see if this was a driver issue? It wasn't, because by the time the install had finished I was at about 50% and the tablet would shut down almost instantleously after boot up.

One thing I did realize was that the issue didn't really occur in Windows Server 2016 (I have a student license from Microsoft Imagine). It only occured once and that may have been from overheating?

Yes, it's a very weird issue. It might be to do with voltage within the BIOS considering that dualboot support comes out of the box and perhaps I could solve it with a setting. Or it may be to do with the battery. Any help would be appreciated.

System Specs: Chuwi Hi10 Intel Atom x5-Z8300 4gb ram 64gb SSD Integrated Graphics

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  • Sounds like a problem with your battery not reporting accurate information.
    – Ramhound
    Oct 30, 2017 at 20:58
  • The battery seems to have the correct percentage in the taskbar @Ramhound
    – Praveen K
    Oct 30, 2017 at 20:59
  • I am saying your battery is reporting inaccurate information if, your device turns off, with 60% of the battery remaining. "It does not occur when I am charging the device!" - The fact this happens supports my conclusion. "It only occurred once and that may have been from overheating?" - It is very unlikely your device is overheating.
    – Ramhound
    Oct 30, 2017 at 21:02
  • But surely if Windows reports that there is 60% of battery, the OS won't shut the tablet down right? @Ramhound
    – Praveen K
    Oct 30, 2017 at 21:04
  • I am saying the battery indicator is reporting 60% but the battery must be discharged a great deal more then only 40%. The x5-Z8300 came out in 2015, given the price tag of this particular device, I wouldn't have expected the battery to last as long as it did honestly.
    – Ramhound
    Oct 30, 2017 at 21:06

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