I need to revert my windows 10 install to clean version.

I attempt to do this by going to "Update & Security" -> "Recovery" -> "Reset this PC".

I choose option to remove all applications and data. PC restarts and then boots windows as normal, and when I sign in, I get an error message:enter image description here

Alternative will have to be booting from dvd/usb and doing manual overwrite installation, but I want to figure out why this is not working.

I was able to find 2 errors in log log file C:\$SysReset\Logs\setuperr.log:

Error 0x80070002 in PushButtonReset::RegKey::HasValue(base\reset\util\src\registry.cpp:187): Failed to load subkey at [Microsoft\Windows\Signature][gle=0x00000002]

Error Factory: No recovery image registered[gle=0x000000ea]

  • Windows is looking for an OEM image that doesn't exist, have you got a system built by a mainstream manufacturer? I can see this happening if the system partitions containing the factory recovery image have been deleted on the primary drive, but that's only one possibility.
    – Unencoded
    Dec 8, 2017 at 21:21
  • @Sam3000 No the install was not done via OEM, it was done via a network installation. Dec 8, 2017 at 21:26
  • 1
    Ah then that is not something I am familiar with, perhaps Windows needs access to those network installation files and can't find them, but I'll leave it to someone more knowledgeable to see what they can do for you
    – Unencoded
    Dec 8, 2017 at 21:28
  • Unless the installation is working you won’t be able to assign a recovery image in order to Reset your installation
    – Ramhound
    Dec 8, 2017 at 21:39
  • @Ramhound Are you implying that the "reset" operation does not actually reset the install, rather it does another windows installation on top of it, using the recovery image? And if it's missing, it wont work? Dec 8, 2017 at 22:05


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