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I've been experiencing high cpu usage from explorer.exe in Windows 10 Pro since a while ago, and this specific dll function seems to be the culprit. Any idea what it's for? I couldn't find anything about it.

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Stack:

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After loading symbols:

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6
  • Use Windows Performance Toolkit to see the cause. Expand the stack of the Explorer.exe instead of svchost.exe Dec 20, 2017 at 15:03
  • tried that, couldn't find anything with the Ordinal247 function
    – hikari
    Dec 20, 2017 at 16:46
  • Ordinal247 means you haven't loaded debug symbols. if you need help with reading the ETL file, share the etl (compressed as zip via OneDrive) Dec 21, 2017 at 15:54
  • If I load the symbols in Process Explorer the name changes to _WrapperThreadProc
    – hikari
    Dec 21, 2017 at 21:11
  • 1
    Is it just high CPU usage or is it doing any IO? Have had a similar prob in Win7 that I usually don't notice until it looking through my network disks. How much memory is it using? That was another characteristic of my prob. With lower memory, it fill memory; w/higher memory would usually take long enough to fill that I'd notice it; with 10G network card, it would create a network storm -- which sometimes required puling network cord to regain control. MS support eventually told me to upgrd to Win10 as fix. ;^/. Interesting.
    – Astara
    Jun 15, 2019 at 6:48

2 Answers 2

-1

As per CPU usage -> explorer.exe / shcore.dll!Ordinal247+0xc0 :

  • Under Control Panel -> Keyboard properties, the Cursor Blink Rate was set on "None";
  • After we changed it to somewhere in the middle -> problem is gone.

Screenshot of the Cursor Blink Rate Config

2
  • While this link may answer the question, it is better to include the essential parts of the answer here and provide the link for reference. Link-only answers can become invalid if the linked page changes. - From Review
    – Toto
    May 24, 2022 at 20:52
  • @Toto The essential parts of the answer are already included here! It's not a link-only answer as you accused it of being. May 25, 2022 at 10:20
-2

Quoting the complete answer provided on CPU usage -> explorer.exe / shcore.dll!Ordinal247+0xc0 :

  • Under Control Panel -> Keyboard properties, the Cursor Blink Rate was set on "None";
  • After we changed it to somewhere in the middle -> problem is gone.
  • Screenshot of FIX
  • I don't know how/why, but this setting was problematic by us.

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