I'm trying to debug a windows 10 machine that suddenly started booting really slow. It's a fast machine with i7, SSD and 16 gigs of RAM. I think I traced the problem using the windows performance toolkit to the session init stage, but I don't normally use windows and I am getting lost in the boot trace. Could someone take a look at the trace and help? 65 MB rar'd.



EDIT: Updated trace after removing Avira AV

  • after starting "LG Airplane Mode Button" there is a delay. what is this? if you don't need it, remove it. – magicandre1981 Dec 25 '17 at 15:55
  • It's a laptop machine, I am not sure I can remove anything. In all likelyhood it's a physical button to kill all wireless communication... – XapaJIaMnu Dec 25 '17 at 18:23
  • disable this LG thing in device manager and look if boot is faster now – magicandre1981 Dec 26 '17 at 13:14
  • @magicandre1981 unfortunately that didn't help... – XapaJIaMnu Dec 28 '17 at 20:15
  • capture a new tarce with this LG thing disabled and now also enable registry and Power checkboxes. – magicandre1981 Dec 29 '17 at 7:02

Noticed that Avira take long time on boot trace. Please temporarily remove this antivirus application and check the boot issue.

enter image description here

Also, noticed following process took long time in boot up: NetworkManager.exe (10060) AlienwareOn-ScreenDisplay.exe (10196) hpwuschd2.exe (10224) dellsystemdetect.exe

Please try to disable these processes in msconfig -> Startup and perform the restart. enter image description here

  • Hey Kate, thank you for looking at the trace! I removed avira and the problem is still there, albeit still a bit faster. I am not sure if I would be able to produce another trace before i lose access to the machine, but if I do i'll post it here! – XapaJIaMnu Jan 4 '18 at 22:17
  • OK, let do further check once I get your latest trace. – Kattee Lee Jan 5 '18 at 1:21
  • Here it is! dropbox.com/s/krfmi3htpbjcyxz/… Thanks for your help! – XapaJIaMnu Jan 5 '18 at 8:16
  • I had the person do those but it didn't help. I no longer have access to the machine so I guess that's it... Thanks for your help! – XapaJIaMnu Jan 9 '18 at 15:14

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.