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I updated Google Chrome to the latest version but it keeps on launching the old version when ever I open it. Can anyone tell me how to solve this? I have Windows 10.

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  • 1
    How did you upgrade it? Sounds like it actually didn't.
    – Xen2050
    Dec 29, 2017 at 3:10
  • Through official site Dec 29, 2017 at 4:01
  • I thought Chrome should update itself in Windows... how are you checking what version is installed? What version do you have now & want version do you want to update to?
    – Xen2050
    Dec 29, 2017 at 4:09
  • I have 63 but when ever I open it shows 58 Dec 29, 2017 at 4:27
  • That's what menu -> About Chrome says, always returns to 58.something? Are you using a regular consumer version of windows 10, on a regular computer/laptop? Or is there some "master program" that controls what gets installed & upgraded? Or you're running something like a read-only windows that resets all changes when it reboots?
    – Xen2050
    Dec 29, 2017 at 5:08

2 Answers 2

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If updating Chrome fails, simply uninstall it through Windows, then reinstall from scratch. This will ensure the old version is completely removed. Installing from Google's website will ensure the latest version is installed.

If you don't sign in to Chrome to save your settings, be sure to manually save them before doing this to avoid losing your settings.

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  • I tried that too but it launches old version only Dec 29, 2017 at 4:03
  • @user9151324 That's pretty much impossible. How are you uninstalling Chrome? Did you make sure it was gone from your computer after doing this? Dec 29, 2017 at 4:05
  • I uninstalled by going to control panel and I am 100% sure its removed then I install new version and when I open it, the old version is launched. Dec 29, 2017 at 4:07
  • @user9151324 By definition, if you fully removed the old version, there is no "old" version to launch. Either you're not removing the old version, or perhaps more likely, what you're installing is actually the old version. Are you certain of the version number of the new install? Dec 29, 2017 at 4:16
  • Can you tell me the method to remove the old version completely Dec 29, 2017 at 4:26
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First, it's possible that you maybe downloaded the new version but have yet to install it. Make sure that any downloaded files have been installed.

Second, make sure that you have the correct application to launch from. Sometimes a new installation can leave an old version on your computer. Look through your files to make sure that there are no other Google Chrome applications in your files. If there is, delete the older version and open the new one.

Third, simply download the newest version again and make sure to follow through with all the installation guidelines.

Hope this helps!

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  • I have installed it properly. As soon as my laptop starts I open the chrome it shows new version but once I close the chrome and open it again it shows old version. I don't know what to do how to remove the old version. I tried many ways but none of them worked . Dec 29, 2017 at 4:00
  • Hold on, are you trying to downgrade Chrome to an older version, that just happens to be "new to you" since it's not the "old one" that's installed now? Maybe it's just successfully updating itself automatically?
    – Xen2050
    Dec 29, 2017 at 4:22
  • @user9151324: You said, “it keeps on launching the old version when ever I open it” (in the question); now you are saying something different.   People won’t be able to help you if you don’t give us consistent information. Dec 29, 2017 at 4:26
  • I found this now only so only I told that now Dec 29, 2017 at 4:28

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