0

I installed Office 365 on my Windows 10 machine (office apps work fine). Somehow it also added OneDrive for Business which I have no desire or reason to use. But now I can't get rid of it, and my regular OneDrive personal client doesn't work.

enter image description here

In the add/remove programs applet I only see "Microsoft OneDrive" (no indication for Business). Since I see no other place to find a client to uninstall, I uninstall it, and redownload the regular personal client. I reinstall it but upon searching for the app to launch it I only still see OneDrive for business. I can't seem to get rid of it!

The only icon in the system tray is the blue (not black and white) OneDrive for Business one. When I right mouse click on it, the tiny menu that pops up only allows me to sync a new library (to my employer) -- but that's not what I want at all.

enter image description here

I'm willing to have both installed and have the Business one lie dormant, too.

What should I try now?

  • Just add your personal account and you should be good...? – Daniel B Jan 14 '18 at 16:07
  • How? I don't see anywhere to enter my credentials – chicagonyc Jan 14 '18 at 17:58
  • Settings → Account → Add an account – Daniel B Jan 14 '18 at 18:01
  • OneDrive is built into Windows 10. So what exactly did you redownload and install? Sounds like you redownloaded the business client. The built-in client can handle both by the way. – Ramhound Jan 14 '18 at 18:06
  • True @ramhound, it is built into Windows 10, but you can still download and install the client, which you can find by googling "onedrive client download". My last ditch attempt to get OneDrive personal working for me. – chicagonyc Jan 15 '18 at 3:37
0

Update your Windows 10 and Office 2016 to the latest version to ensure you are using the new OneDrive Sync client.

If you are using the new OneDrive Sync client, start it, right-click the OneDrive icon in the right bottom corner of the taskbar, select Settings.

enter image description here

Under Account tab, click Add an account to add your personal account. enter image description here

  • I don't see the black-and-white OneDrive icon in the tray; only the blue OneDrive for Business one, and its context menu looks nothing like this. See the screenshot I added to my post. – chicagonyc Jan 18 '18 at 7:24
  • The pixelated icon is actually a SharePoint sync folder. It’s neither OneDrive for Business (although labeled as such) nor OneDrive. – Daniel B Jan 18 '18 at 12:04
  • @chicagonyc You can check the comments I added in your original posting to check what your current OneDrive app version is. In your screenshot, it seems you are not using new OneDrive sync folder. – WinniL Jan 19 '18 at 2:38
  • You can download the new OneDrive sync client from following link: Download the latest version of the new OneDrive sync client that's fully released to production – WinniL Jan 19 '18 at 2:39

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.