This is a fresh install.

I cannot get any changes to the start menu to reflect.
Anything I do in Settings -> Personalization - > Start has no effect.

Anything I pin to start or unpin from start is undone on logout or reboot.

I'm using the profile I used to setup the machine (which was offline for the duration so definitely a local account).

I'm patched to the latest patches available on Semi-Annual (Targeted) and I'm on build 1709.

I'm not sure where to look at this point. Every time I google this issue I find people who solve it in ways that don't apply here (for example, a domain policy).

(I've had this issue on the last couple I set up at my company too, but assumed it was an issue local to there, so seeing it on a completely unrelated machine is throwing me for a loop here.)

  • Have you tried using the Start Menu Troubleshooter? Jan 15, 2018 at 17:45
  • Yes, it reports that it cannot find anything wrong. But it's the same symptoms as the users in that topic report. Not sure what to do to remedy it at all. I did another quick test VM (fresh install) and it has the same exact issue.
    – Trel
    Jan 15, 2018 at 18:50


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