I'm trying to work out why I have such an unreliable internet connection. The modem and all the cables have been replaced and it happens regardless of platform (ie, same problem on an iMac connected by ethernet, Windows laptop on wifi, Android smartphone, iPad, etc). I've had the ISP check the connection from their end and they tell me that they can see no problem with the phone line.
It tends to be more of a problem in the middle of the day and the afternoon, which might be high traffic times, and it also seems to be worse on hot days, although it happens in off peak times and in cool weather as well. Also, the connection to the modem-router doesn't seem to be a problem, just the connection from the modem to the internet.
This has been a problem for years, but has gotten worse with the new modem. It's driving me utterly bonkers, and I can't seem to get a straight answer from anywhere. I'm no tech-wiz, but I'm reasonably competent with computers and can follow instructions. Help!
Details: ADSL2+ connection through TPG Australia.
Modem: Netgear Nighthawk AC1900 VDSL/ADSL Modem Router, 802.11ac Dual Band Gigabit.
Previous modem: Netgear N300 Wifi Modem Router, 802.11n.