I have a Gmail account which I access using Outlook 2016. My domain is hosted by Names Co and I recently purchased the Authenticated IMAP facility from them. I have set up the account in Outlook but cannot receive into that inbox - all mail goes into my Gmail inbox. I am able to manually drop it into my other mailbox - so I'm assuming the server is holding messages? I have had endless conversations with Names to no avail. I understand their position, which is that their server is receiving and sending mail, so it must be an Outlook issue! Any assistance will prevent me from losing even more hair!!